PRIVACY POLICY
Effective Date: January 2026
This Privacy Policy (“Policy”) explains how Spiral Keys, operated by Hashtech LLC (“Company,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you visit or use www.spiralkeys.com (the “Site”) and our related services (collectively, the “Services”).
By accessing or using our Site, you agree to the collection and use of information in accordance with this Policy.
1. BUSINESS IDENTITY
Brand Name: Spiral Keys
Registered Business Name: Hashtech LLC
Business Model: Digital software license resale and customer support
Jurisdiction: United States
2. CHANGES TO THIS PRIVACY POLICY
We may update this Policy from time to time to reflect changes in legal requirements, business practices, or technology. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes indicates acceptance of the updated Policy.
3. SCOPE OF THIS POLICY
This Policy applies to:
Visitors to our website
Customers who purchase digital products
Users who contact support or interact with us
This Policy does not apply to:
Third-party websites or services linked from our Site
Software publishers’ websites (e.g., Microsoft, Adobe)
Employees, contractors, or job applicants
4. INFORMATION WE COLLECT
A. Information You Provide Directly
We collect personal information when you voluntarily provide it, including:
Identity Information: Name
Contact Information: Email address, phone number
Billing Information: Billing address, transaction details
Support Communications: Emails, chat messages, call records
Order Details: Purchased product, license delivery status
⚠️ Important:
We do not store full credit card or payment details. Payments are processed securely through third-party payment processors.
B. Information Collected Automatically
When you visit our Site, we may automatically collect:
IP address
Browser type and device information
Pages visited and interaction data
Referring URLs
Date and time of visits
This data helps us improve performance, security, and user experience.
C. Cookies & Tracking Technologies
We use cookies and similar technologies for:
Website functionality
Analytics and performance monitoring
Fraud prevention
Marketing and advertising (where permitted)
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. INFORMATION FROM THIRD PARTIES
We may receive limited information from:
Payment processors (confirmation of successful or failed payments)
Analytics providers (aggregated usage data)
Advertising platforms (campaign performance metrics)
We do not purchase sensitive personal data from third parties.
6. HOW WE USE YOUR INFORMATION
We use personal information to:
Process and fulfill orders
Deliver digital license keys via email
Provide customer and technical support
Verify transactions and prevent fraud
Improve website performance and offerings
Communicate transactional and service-related updates
Comply with legal and regulatory obligations
Marketing communications are sent only where permitted, and you may opt out at any time.
7. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)
We process personal data based on:
Contractual necessity (order fulfillment)
Legitimate business interests
Legal obligations
User consent (where required)
8. DATA RETENTION
We retain personal information only for as long as necessary to:
Complete transactions
Provide support
Meet accounting, tax, and legal requirements
Resolve disputes and enforce agreements
Data may be anonymized for analytics and retained indefinitely in that
9. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
SSL encryption
Secure servers
Restricted access controls
Trusted third-party payment gateways
However, no system is 100% secure. Users share information at their own risk.
10. INTERNATIONAL DATA TRANSFERS
Our business operates from the United States. If you access the Site from outside the U.S., you acknowledge and consent to the transfer and processing of your information in the United States, where data protection laws may differ from those in your jurisdiction.
11. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights including:
Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction or objection to processing
Opt-out of marketing communications
California & Virginia Residents
Residents of California and Virginia may have additional rights under applicable privacy laws, including the right to opt out of targeted advertising or data sharing.
12. EXERCISING YOUR RIGHTS
To exercise privacy rights or submit a request, contact us at:
📧 Email: spiralkeysllc@gmail.com
We will respond within legally required timeframes.
13. CHILDREN’S PRIVACY
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from minors. If we discover such data, it will be deleted promptly.
14. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review third-party privacy policies.
15. CONTACT INFORMATION
For questions, concerns, or privacy-related requests:
Hashtech LLC
Operating as Spiral Keys
📧 Email: spiralkeysllc@gmail.com
📞 Phone: +1 (781) 202-1078